NotWallet Support
Leave the leather at home.
NotWallet replaces your physical loyalty, membership, and insurance cards with a single iPhone app. Everything runs on your device — no servers, no accounts, no tracking.
Common Questions
How do I restore my cards on a new device?
Use the export feature to save your library as a ZIP file before switching devices. On your new iPhone, open the ZIP in NotWallet to import everything. If you use iCloud Backup, your cards may also be included in your device backup.
Can I get a refund?
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com to request one.
What devices are supported?
NotWallet requires an iPhone running iOS 17 or later. Apple Watch support requires watchOS 10 or later paired with a supported iPhone.
Contact Us
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